Terms & Conditions

Terms & Conditions

1. Payment must be made in FULL before any order will be processed.
   买家必须付清款项我们才会开始彩绘工作。
   
2. All payments are not refundable.
   所有付款将不被退还。
3. The Order Form will be deemed invalid unless full payment is made within 3 working days of submitting the form.
   若买家在提交订单后三天内未付清款项，订单将被取消。
4. Shoes received by buyers are not exchangable.
   买家受到鞋子后不得退换。
   
5. Buyer is required to measure the accurate feet size in centimeter (cm). Shoericulous will proceed accordingly and it will not be exchangeable afterwhich. Check how to determine your foot size on the sidebar or in our Frequently Asked Question.
   买家必须提交其脚板准确的尺寸 - 需依公分计算。卖家会依据购买适合的尺寸，购买了的鞋号不得退换。请点击这里了解如何测量准确的脚板尺寸。
6. For Standard Design - once the order form has been submited and payment has been received, NO changes of any kind will be entertained.
   现有设计 - 一旦提交订单并付款后，将不接受事后更改。
7. For Custom Design (modification / original) - Please refer to Frequently Asked Question.
   特定设计 - 请细读我们的常见问题
   
8. There will be a lead time of at least 7 to 9 days from the confirmation date to the date the shoes are sent.
   一旦受到买家的款项，鞋子将在七到九天内完成。
   
9. Shoericulous will not be responsible for any loss or damage of sent items arising from the process of delivery. A tracking number from Pos Laju will be provided after item(s) are sent.
   本公司会细心包装成品，但对运输公司在送货过程中造成的损坏不负责。
   
10. Where there is/are any ambiguity between the languages of this Terms & Conditions, the English version will be official.