- Who are Shoericulous?
We are a team of creative and fun loving designers who just love to put wonderful designs on shoes.
什么是Shoericulous？
我们是一班创意十足的设计师，超爱画疯狂可爱的设计让平凡的帆布鞋生动活泼起来~
- Can I send my own shoes for Shoericulous to work on?
No. But you can suggest to us the specific brand of canvas shoes you would like us to draw on, we will let you know the price and proceed accordingly.
我可以将自己的鞋子寄给你们画吗？
你可以建议喜欢的特定鞋款和品牌，我们会依照你的旨意，购买后在加工绘画。价钱将是鞋子的原价再加上画工和颜料。 - Can I use my own design and let Shoericulous do the work?
Yes you can. This is called Custom designing. Please refer terms and condition below.
我可以建议你们用我喜欢的设计来彩绘吗？
可以的。这被归类为订制。请参考下面的条例/条规。
Extra RM25 will be charged for custom designing. Please fill up our order form and email the design to shoericulous@gmail.com.
订制独一无二的鞋子，我们只征收额外二十五元。请填写我们的定购单，再将你想要的设计样本或概念电邮到shoericulous@gmail.com
Full payment (shoe + RM25) must be made before we proceed with designing work. If customer is not satisfied with the sample design we sent, we will refund the payment minus the RM25 for the sample design. Customer may alter the 1st initial design for a total of three times.
买家须将全额款项（鞋子的价码+二十五元）付清，我们才会动工绘画。但是别担心，要是买家完全不满意我们呈交的设计，我们只征收二十五元的设计和绘画费，其他款项绝对全银奉还。若买家想要更改第一次呈交的设计，我们可以更改总共三次，直到买家满意。 - Can I edit the standard design from Shoericulous?
Yes you can. You may request to change our standard design, such as changing colors, putting your name on the shoes or adding accessories such as button. RM10 will be charged for this option.
我可不可以更改你现有的设计？
可以的。你可以要求更改现有的设计，例如更改颜色，绘上你的名字或缝上可爱的纽扣。我们只征收额外十元手工费以更改现有的设计。 - Do you design for baby shoes?
Yes we do and we have special discount for children from 1.5year old - 5 years old at only RM35
你们有为小孩子画鞋吗？
我们也画宝宝的鞋哦。一岁半到五岁的每双特别价只售三十五元。
- Can I wash the shoes?
Yes - gentle handwash with soap and water. Do not soak in the water, do not wash with washing machine, bleach or scrub the design.
手绘鞋可以洗吗？
可以 - 我们建议轻柔手洗。买家可以用湿布，少许肥皂和水清洗脏的地方。千万不要将鞋子浸泡在水中，也不要用洗衣机漂白剂刷拭哦。 - What are the materials used to design the shoes?
We use non-toxic acrylic and fabric dyes for the designs. All finished products are sprayed with a layer of fixative to protect the designs so that they will be longer lasting.
所采用的颜料是什么？
我们的设计是使用无毒acrylic（含丙烯酸树脂）涂料和无毒纺织品颜料彩绘的。所有的产品都会喷上保护层让颜料设计更加持久。 - Will the actual design and/or colour of the shoes I received is slightly different from the webpage?
我收到的设计和颜色会不会和网页上看的稍微不同？
Minor colour and design variations are normal as the shoes are hand painted and NOT machine printed. Also the colour differences may be due to different monitor/LCD calibrations.
我收到的设计和颜色会不会和网页上的不同？
有可能会稍微不同。因为每双鞋子都是亲手彩绘上色而不是机器印制的。不同的电脑银幕设置也将显示稍微不同的颜色。
- How do I order?
First, browse through the available shoe models we have here. Take note of the model type and number of the design you desire. Then you may proceed to the order form and fill in your particulars. Upon receipt of the order form we will contact you with the bank and account number details. Bank in the total amount to the designated account within 3 days and we will proceed with your order. Please make sure you read & understand the Terms and Conditions.
我该如何订购？
首先，你可以游览我们的不同鞋款和设计。记录你心仪的鞋款和设计。
接着，买家可以填写我们的订购单。受到订购单后我们将电邮买家我们的银行户口。买家只需在三天内付清款项，我们将依据进行彩绘工作。请详读我们订购单内的条规。 - What about custom / own designs?
The procedure is the same as above.
A. Fill up the Order Form in our website
B. Email the desired design to shoericulous@gmail.com
C. Bank in full payment: Maybank2U / Public Bank
D. We will email / mms a draft design to you before we proceed. Once the design is confirmed via email / mms, NO other changes to the design can be made.
那订制的鞋号又该如何付款呢？
付款方式和上述是一样的。
A 填写定购单
B 将选定的设计电邮至shoericulous@gmail.com
C 付款： Maybank2U
D 在正式绘画前，我们将电邮或MMS初稿给买家。一旦买家确定了设计，我们将动工绘画也不再接受其他的更改。 - How should I measure my shoe size?
Measure from the longest toe to the back of the heel in a straight line. All measurement must be submitted in Centimetres (CM). Please read the sidebar for more details.
我应该怎样量自己的鞋号才准确？
从最长的脚趾一直量到脚跟。所有的尺寸必须以公分计算。 - If the size of the shoes doesn't suit me, can I change the shoes? We are sorry, but the shoes are not exchangeable, returnable or refundable. Since the size has been measured in Centimetres(CM), it should be accurate and there should be no problem.
- Can I buy the shoes in bulk order?
Yes you can. Please email shoericulous@gmail.com with the design code you desired, shoe sizes and quantity required. Payment terms remain the same.
我能不能大量订购呢？
可以的。将你喜欢的设计，鞋号和数量电邮到shoericulous@gmail.com. 付款方式和上面解释的一样。 - How much is the courier/delivery charges?
邮费价格：
West Malaysia - RM10 (Poslaju)
East Malaysia - RM15 (Poslaju)
Singapore - RM55 (CityLink / GDex)
International (except Singapore) - USD25
西马 - RM10
东马 - RM15
新加坡 - RM55
国际运输 - USD25 - Can I self-collect the shoes? 我可否面交取鞋省下邮费呢？
Yes. The areas are as follows: 可以的。
Johor 柔佛新山
Kulai/Senai/Saleng: Date and time can be arranged with the respective buyer
古来/士乃/沙令：时间地点都可和买家另行安排
Jusco Taman Universiti: Monday to Thursday, Saturday and Sunday. 11am - 7pm
Jusco 大学城： 星期一到四，星期六和星期日，十一点到七点
Johor Bahru town area (Plaza Pelangi & Taman Sentosa only) can be arranged with RM5 petrol top up ;) It's still cheaper than courier charge.
新山市区（彩虹和大丰花园）可另行安排。买家只需支付RM5车油费，还是比邮寄来的经济实惠。
Kuala Lumpur 吉隆坡
Jusco Taman Maluri: One day during end of the month. Exact date will be informed to you if you have placed your order with us. Time: 7.30pm - 9.30pm
Jusco Taman Maluri: 每个月底的其中一天。准确的日期将通知有兴趣面交的买家。晚上七点半到九点半之间
Singapore 新加坡
Somerset MRT Station. Date and time to be advised upon confirmation of purchase.
Somerset MRT Station 时间地点都可和买家另行安排
如果订购的鞋子不合适，可以更换吗？
抱歉，因为是依据顾客特供的准确公分尺寸购买的，应该准确无误。
PAYMENT OPTIONS
- How do I pay for my purchases?
Currently we only accept cash deposits and bank transfers to our designated MayBank or Public Bank account. - Can I pay COD?
No. This is because the effort that we need to put in for every pair of shoes. We cannot afford back out buyers as different people have different likes/dislikes for the design as well as shoe size. - Will there be other payment options in the future?
Definitely yes! We are currently looking into payments via PayPal and as we grow, we will be looking into Credit Card payments as well. However we cannot commit to a specific date. :)
